Have a questions for us? Perhaps you can find the answer below!

How do you make the maps? What do you need from me to get started?

We take the CAD floorplans of your campus (in .dwg format) and upload them to our system. The maps are then generated using AI (plus a little bit of manual work to make sure they’re just right!)

What industries do you create maps for?

We create maps for large educational campuses, healthcare facilities, corporate buildings, hotels, and event venues.

Can I build the map myself?

No, unfortunately, we don’t offer the tools for customers to build their own maps. Instead, our team of experienced Customer Success Technicians, Managers, and Engineers will liaise with you to make sure that your map solution is set-up to suit your business needs.

How much does it cost?

Our pricing is dependant upon the size of the building, and also the solutions that you’re interested in implementing. For a price quote, visit our pricing page and fill in the pricing request form.

Go to our pricing page >

How long do the maps take to set-up?

The time it takes to set-up your map depends on which features you wish to implement, your existing infrastructure, the number of decision-makers on your end of the project, etc. The maps and wayfinding on their own are typically straightforward and quick to set-up. For any additional features you select, this time may increase - but it’s hard to give an exact number as it will be assessed on a case-by-case basis.

Do you offer outdoor maps too?

Yes, all of our maps also support outdoor areas too. We integrate with Open Street Map to provide you with the most up-to-date outdoor directions. We can even integrate with local public transport timetables, driving, cycling, and walking directions, allowing you to navigate from your home right up to a specific point within the building.

Can I customize the design of my maps?

The look and feel of the maps as a whole (interface, fonts, etc.) cannot be changed. However, you can customize the icons on your map, add your own colour coding, and embed the app in your own-branded app or webpage.

I’m interested in the JS API. Can I purchase this without a map?

No, the JS API is only available for customers who have had their space mapped out with us. To learn more about how you can create customized integrations using our JS API, take a look at our Developer APIs page.

Go to Developer APIs page >

Still can’t find the information you’re looking for?

Fill out the form to the right, or type your message into the chat box at the bottom right of the screen.

Your question has been received! We will get back to you within 1-2 work days.
Oops! Something went wrong while submitting the form.